Engage
Engage is the operations console for applications built in Studio. An application describes itself to Engage through a manifest; once that manifest is published, an operator provisions the application in Engage, decides which event data to keep, and builds the views a team works in. From then on every execution that reports through the Send to Engage activity appears in those views.
This tab covers Engage as its own product. The Studio side of the same journey lives in Prepare an Application for Engage.
Understand Engage
Introduction
What Engage is, who uses it, and how it relates to Studio.
Start hereEngage and Studio
Where the manifest is written, where it is consumed, and how a change on one side reaches the other.
See the boundaryKey concepts
Applications, integrations, events, columns, views, and fallouts, defined once.
Learn the vocabularyOnboard an application
The onboarding journey
Every step from a published manifest to live data in a view, in order.
See the journeyProvision an application
Sync the published manifests, choose one, and install it.
ProvisionConfigure an integration
Enable the integration and open the form that holds columns, mappings, and views.
ConfigureDefine report columns
Choose the fields Engage stores for every execution.
Define columnsMap events to columns
Connect each manifest event's schema to the columns, by hand or with the AI auto-mapper.
Map eventsConfigure views
Group columns into the levels an operator drills through.
Build viewsOperate what you onboarded
Managing fallouts
Define what counts as a fallout, describe error codes, and decide how failures are retried.
Manage falloutsMonitoring
The dashboard, application pages, delivery failures, global fallout, and execution traces.
MonitorAlerting
Alert definitions and the channels that carry them.
Set up alertsAdministering Engage
Members, teams, tenants, channels, single sign-on, and your profile.
AdministerWhere to start
If the application is not yet visible in Engage, start in Studio with Prepare an Application for Engage. If the manifest is published, start with Provision an application.