The Dashboard

The Dashboard is the first screen after sign-in and the widest view Engage has. It answers two questions for a time range you choose: whether executions are succeeding, and which applications need your attention first.

Open it

Select Dashboard in the sidebar. Every value on the page is scoped by the environment selected in the header, Development or Production, and by the application selector and date range control at the right of the page title. A Refresh control next to the date range reloads the data.

Engage remembers your application selection, date range, and the Multi-tenant Data View switch, so the Dashboard reopens as you left it. A preset range such as the last week is recalculated from now when it is restored.

For a tenant user, the environment choices in the header come from the environments of the applications provisioned to the tenant. See Tenants.

What the page shows

The key metrics

Six tiles across the top. On a narrow window they wrap to three across, then two.

Tile	Meaning	Opens
Runs	Executions in the range across the selected applications. The line below reads Across N applications.	Nothing
Success rate	Share of runs that succeeded. The line below shows how many succeeded.	Nothing
Errored	Executions that finished with an error. The line below shows the share of runs.	Nothing
Other	Runs that neither succeeded nor errored. The line below reads Not success or error.	Nothing
Fallouts	Fallouts raised in the range. The line below reads Raised in period.	Global Fallout
Delivery failures	Dead-letter messages in the range. The line below reads Dead-letter messages.	Delivery failures

The tiles show a placeholder until the first request returns.

Comparison against the previous period

On Runs, Success rate, Errored, and Other, an arrow and a change replace the descriptive line when Engage has data to compare against.

• A range shorter than a day, such as Today or the last hour, compares with the same hours yesterday and reads vs yesterday.
• A longer range compares with the equal-length period just before it and reads vs prev.
• Counts change as a percentage, such as +12.5%, or as a multiple, such as 12.0×, when the current value is ten times the earlier one or more. Success rate changes in percentage points, pts.
• Colour shows whether the change is good. A rising Success rate is green; rising Errored or Other is red. Runs is neutral. No change appears when the value is flat.

Run outcomes and Top failing apps

Two cards sit under the tiles.

Card	What it shows
Run outcomes	One bar split into Succeeded, Errored, and Other, with each count and its share. It reads No runs in this period when there are none.
Top failing apps	A chart of the applications with the most errored runs. Select a bar to open that application. When more applications errored than the chart shows, the corner reads Top N of M. If none errored it reads No application errored in this period.

The applications table

One row per application, sorted by operational impact. The heading reads Applications.

Column	Meaning
Application	The application's name. Select it to open the application. Sortable.
Health	Critical when at least half the runs errored, Degraded when some errored, Healthy when none did, No runs when the application had no executions in the range. A Quiet 7d+ marker means its last run was over seven days ago. Sortable.
Error rate	Errored runs as a percentage of runs, with a bar. A dash when there are no runs. Sortable.
Runs	Executions in the range
Succeeded	Successful executions
Errored	Errored executions, shown in red when above zero
Other	Runs that neither succeeded nor errored
Last run	How long ago the latest execution happened; hover for the exact time. Never when there is none. Sortable.

Select a row, or the name in it, to open the application's page, described in Application details.

Above the table, a filter narrows the rows, and each option shows its count.

Filter	Shows
All	Every application
Needs attention	Applications that are Critical, Degraded, No runs, or quiet
Healthy	Applications with no errors
No runs	Applications with no executions in the range

Use Search applications to match a name. Both the filter and the search apply to the table only; the tiles and charts keep covering the whole selection.

Scope the numbers

Choose applications

The application selector defaults to All Applications. Select one or more applications to restrict every tile, chart, and row to them. Choosing All Applications again clears the individual choices. When more applications are chosen than fit, the selector collapses the extra ones into a count with a tooltip listing them.

Choose a time range

The date range control reaches back at most 90 days. Changing it reloads the page.

Multi-tenant data

For the default tenant only, a Multi-tenant Data View switch appears beside the selector. Its tooltip reads View data from all tenants at once. Only applicable for the default tenant. Switched on, the totals include every tenant's executions; switched off, they cover the default tenant alone. Tenant users never see the switch, and their table is limited to the applications provisioned to their tenant. See Tenants.

When it does not work

Symptom	Cause	What to do
Couldn't load dashboard data. Try again with Refresh.	The dashboard request failed	Select Refresh next to the date range
No applications with No application ran in this period.	No execution in the selected range, environment, and applications	Widen the date range, check the environment in the header, and reset the selector to All Applications
No matching applications	The search text matches no name	Clear Search applications
An application is missing from the table	It is not provisioned to your tenant, or it is not in your selection	Reset the selector to All Applications; a tenant user should check the tenant's provisioned applications

Next steps

Select an application's row to open it, then read Application details.